News and Views

2020.1 Advisor Release

Advisor Release 2020.1 is now available! This release brings changes that address the transportation changes effective Feb. 1, 2020 and graphical updates to the login screen and dashboard. Login to the site and access the documentation library for more information. Questions? Please contact Product Support at 614-430-0355, Option 3 or Productsupport@primarysolutions.net with questions.

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Gatekeeper 2020.1 Release

Release 2020.1 is now available! This release addresses the transportation changes effective February 1, 2020 and includes graphical updates to the login and dashboard. Login to the Customer Care website to see a complete list of enhancements available in Gatekeeper 2020.1 Questions?  If you have questions please contact Product Support at 614-430-0355, Option 3 or… Read More »

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Advisor 2019.3 Release

Advisor Release 2019.3 is now available! This release brings enhancements to Advisor for: Billers Program Managers HR/Schedulers/Adminstrators See documentation library for more information. Questions? Please contact Product Support at 614-430-0355, Option 3 or Productsupport@primarysolutions.net with questions.

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Gatekeeper 2019.3 Release

Release 2019.3 is now available! This release brings enhancements for: SSA’s SSA Leadership Billers & Administrators Plan Module Login to the Customer Care website to see a complete list of enhancements available in Gatekeeper 2019.3. Questions?  If you have questions please contact Product Support at 614-430-0355, Option 3 or at ProductSupport@primarysolutions.net

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Advisor Release 2019.2

Advisor Release 2019.2 is now available! This release brings enhancements to Advisor & Anywhere including:  Database changes for EVV that make Advisor an Alternate Vendor A new mobile scheduling solutions for Advisor Anywhere Updates to report server, which is a way to receive reports automatically See documentation library for more information. Questions? Please contact Product Support at… Read More »

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Gatekeeper 2019.2

Release 2019.2 is now available! This release brings many enhancements to Gatekeeper & Anywhere including:  8 new Plan Features A new report to track productivity New management for report schedules A way to inactivate case note codes Questions?  If you have questions please contact Product Support at 614-430-0355, Option 3 or at ProductSupport@primarysolutions.net

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Advisor 2019.1 Release

Advisor Release 2019.1 is now available! This release brings enhancements to Advisor & Anywhere including:  Customization to the outcomes & services cards in Anywhere New tools to track completed staff documentation Progress on the mobile incident tracking See documentation library for more information. Questions? Please contact Product Support at 614-430-0355, Option 3 or Productsupport@primarysolutions.net with questions.

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Gatekeeper 2019.1 Release

Release 2019.1 is now available! This release brings many enhancements to Gatekeeper & Anywhere including:  rich text fixes in the Plan Module easier entry of Case Notes attachments in the Waiting List Assessment tracking school data more efficiently in Children’s Services Questions?  If you have questions please contact Product Support at 614-430-0355, Option 3 or at ProductSupport@primarysolutions.net… Read More »

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Gatekeeper 2018.3 Release

Release 2018.3 is now available! This release brings many enhancements to Gatekeeper & Anywhere including:  An updated Case Note filter window Fixes to the Plan Module New DODD requirements for the Waiting List Visual changes to Anywhere!  See documentation library for more information. Questions?  If you have questions please contact Product Support at 614-430-0355, Option 3 or… Read More »

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Advisor 2018.3 Release

Advisor Release 2018.3 is now available! This release brings enhancements to Advisor & Anywhere including:  Visual Enhancements To Anywhere New Widget Filters More Accommodations For The Longevity Add-On See documentation library for more information. Questions? Please contact Product Support at 614-430-0355, Option 3 or Productsupport@primarysolutions.net with questions.

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