Coronavirus COVID-19 Update

By | 03/10/2020

To protect the safety of our customers and the individuals they serve, Primary Solutions is restricting all in-person meetings, training and other events, both at customer sites and in our building through April 1st. We have made this decision after Governor Dewine ordered all non-critical travel by state employees be postponed to prevent the spread of COVID-19 coronavirus. If a training or event is scheduled, a member from our team will be reaching out to make arrangements.

Training & Event Alternative Accommodations

We do have the capability to support training and meetings, remotely, over the phone and in a web-based environment and will be using this method as appropriate. Events that cannot be accommodated will be postponed.

On-Going Monitoring

Our team will be monitoring this closely and making arrangements for events scheduled after April 1st, as that date approaches.

Business Continuity

As your partner, your business operations are important to us. As the COVID-19 situation continues to evolve, we have plans to continue to support you through our Billing and Software operations.

To follow DODD’s guidance please visit:

To learn more about COVID-19 please visit: