Author Archives: Jessica.Garrett

Advisor 2019.1 Release

Advisor Release 2019.1 is now available! This release brings enhancements to Advisor & Anywhere including:  Customization to the outcomes & services cards in Anywhere New tools to track completed staff documentation Progress on the mobile incident tracking See documentation library for more information. Questions? Please contact Product Support at 614-430-0355, Option 3 or Productsupport@primarysolutions.net with questions.

Gatekeeper 2019.1 Release

Release 2019.1 is now available! This release brings many enhancements to Gatekeeper & Anywhere including:  rich text fixes in the Plan Module easier entry of Case Notes attachments in the Waiting List Assessment tracking school data more efficiently in Children’s Services Questions?  If you have questions please contact Product Support at 614-430-0355, Option 3 or at ProductSupport@primarysolutions.net… Read More »

Gatekeeper 2018.3 Release

Release 2018.3 is now available! This release brings many enhancements to Gatekeeper & Anywhere including:  An updated Case Note filter window Fixes to the Plan Module New DODD requirements for the Waiting List Visual changes to Anywhere!  See documentation library for more information. Questions?  If you have questions please contact Product Support at 614-430-0355, Option 3 or… Read More »

Advisor 2018.3 Release

Advisor Release 2018.3 is now available! This release brings enhancements to Advisor & Anywhere including:  Visual Enhancements To Anywhere New Widget Filters More Accommodations For The Longevity Add-On See documentation library for more information. Questions? Please contact Product Support at 614-430-0355, Option 3 or Productsupport@primarysolutions.net with questions.

We’ve Moved!

Greetings, It is an exciting time at Primary Solutions and I wanted to share the news with you. We are combining both our Busch Boulevard and Main Street locations into one building. Our Busch Boulevard location moved in on Monday, July 23 and our Main Street location will be joining us on Monday, July 30th.… Read More »

Gatekeeper 2018.2 Release

Release 2018.2 is now available! This release brings many enhancements to Gatekeeper & Anywhere including:  New Waiting List Assessment Re-designed Children’s Service Module Changes made to Case Notes window New Anywhere module- Anywhere Workshop! See documentation library for more information. Questions?  If you have questions please contact Product Support at 614-430-0355, Option 3 or at ProductSupport@primarysolutions.net  … Read More »

2018.2 Advisor Release

Advisor Release 2018.2 is now available! This release brings many enhancements to Advisor & Anywhere including: Anywhere Workshop-a new Anywhere module! Ability to add matching & non-matching payments in the same step. New filter in security window to narrow permission by module. See documentation library for more information. Questions? Please contact Product Support at 614-430-0355, Option 3 or Productsupport@primarysolutions.net… Read More »

Infal User Group May 24th: Assets & Inventory

Please join us on Thursday, May 24th from 10am-2pm for an Infal Assets & Inventory User Group. We are looking forward to your feedback, so that we can better meet your needs when tracking inventory and depreciating assets for the county auditor. The ideal guest for this user group will have administrative responsibility and/or knowledge of… Read More »

2018.1 Gatekeeper Maintenance Release

Greetings Gatekeeper User, We are announcing the Maintenance Release for clients who are currently using Gatekeeper version 2018.1. Following our annual releases, we periodically release maintenance updates to resolve issues our customers are experiencing. The following item was addressed in this release: Label & Envelope Reports: Label & Envelope Reports are now accessible. Please contact Software… Read More »

An Introduction To Electronic Visit Verification (EVV)

We started hearing about Electronic Visit Verification (EVV) earlier this year when the first phase rolled out to specific sections of Medicaid providers in January 2018. We know this is a significant change in how our customers do business. We’re committed to making the transition to EVV as simple and integrated with your current Advisor system, as… Read More »