Welcome

Our goal at Primary Solutions is “Freeing you to Serve” your clients by providing you with excellent support. To that end, we are excited to welcome you to our new support site.  If you are new to the site, you will need to register.  Click on the Register link to the right and create your userid.  Our support staff will verify your credentials and once approved, you will be notified via e-mail.  If you have any questions, please contact our support staff at 614.430.0355 and select Option 3.

Advisor 2019.1 Release

Advisor Release 2019.1 is now available! This release brings enhancements to Advisor & Anywhere including:  Customization to the outcomes & services cards in Anywhere New tools to track completed staff documentation Progress on the mobile incident tracking See documentation library for more information. Questions? Please contact Product Support at 614-430-0355, Option 3 or Productsupport@primarysolutions.net with questions.

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Gatekeeper 2019.1 Release

Release 2019.1 is now available! This release brings many enhancements to Gatekeeper & Anywhere including:  rich text fixes in the Plan Module easier entry of Case Notes attachments in the Waiting List Assessment tracking school data more efficiently in Children’s Services Questions?  If you have questions please contact Product Support at 614-430-0355, Option 3 or at ProductSupport@primarysolutions.net… Read More »

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Gatekeeper 2018.3 Release

Release 2018.3 is now available! This release brings many enhancements to Gatekeeper & Anywhere including:  An updated Case Note filter window Fixes to the Plan Module New DODD requirements for the Waiting List Visual changes to Anywhere!  See documentation library for more information. Questions?  If you have questions please contact Product Support at 614-430-0355, Option 3 or… Read More »

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Advisor 2018.3 Release

Advisor Release 2018.3 is now available! This release brings enhancements to Advisor & Anywhere including:  Visual Enhancements To Anywhere New Widget Filters More Accommodations For The Longevity Add-On See documentation library for more information. Questions? Please contact Product Support at 614-430-0355, Option 3 or Productsupport@primarysolutions.net with questions.

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We’ve Moved!

Greetings, It is an exciting time at Primary Solutions and I wanted to share the news with you. We are combining both our Busch Boulevard and Main Street locations into one building. Our Busch Boulevard location moved in on Monday, July 23 and our Main Street location will be joining us on Monday, July 30th.… Read More »

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