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The Enter/Review Case Notes window (seen below, part of the Case Notes
module) is the most flexible of any window in Gatekeeper. There are a
variety of user-defined options available that affect how the window behaves
under a variety of circumstances.

Key Features:
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Automatically checks for
overlapping notes. |
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Spell check, with the
ability to create a custom word list. |
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A “Group Notes” function
makes entering and billing ratio-based case notes fast and easy. |
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Confidential notes can
been automatically “hidden” based on security permissions. |
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Once billing has been
generated for a note, it cannot be changed. |
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Time Analysis reports
allow a graphical representation of a Service Coordinator’s time day by
day. |
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