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Remote Access We provide three options to allow users to access Gatekeeper’s data from wherever they are: Terminal Services, Pocket PCs and a technology we call “replication”.
Using Terminal Services (or Citrix), you can leverage your existing technology by using older PCs to run Gatekeeper. You can also allow users in the building next door or across the state to have real-time access to Gatekeeper just like users at your main site. Example: MEORC uses Terminal Services to allow several remote QA Coordinators to access Gatekeeper from their home offices. Many of these Coordinators have only a dial-up connection. Many Licking and Lake County users connect to Gatekeeper via Citrix from buildings around the county. We have create a Pocket Notes application to provide Service Coordinators a way to access demographic and case note information from the field. Staff can enter and review case notes right from a Pocket PC, then synchronize the device with Gatekeeper when they return to the office. Using our available replication technology, physically distant locations can share a common Gatekeeper database without the need for expensive high speed data connections. Each location’s database is kept synchronized on a routine basis…from once an hour to once a day. Example: Franklin County uses this technology to keep their Case Management and Administration offices synchronized every two hours. Using the same replication technology, users with laptops can run Gatekeeper while they are away from the office. When they return to the office and log into the network, any work they did is automatically applied to the main database. Simultaneously, any work done on the main database is automatically applied to their laptop. A “visual” of Gatekeeper’s Replication technology is shown below: 
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