Billing Services


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Billing Services

In addition to having the best software option available for Ohio's DD providers, we also offer full-service Billing and Agency Claims Management services, serving over 100 providers in Ohio. These services are designed to work for providers of any size, including:
  1. Independent providers;
  2. Small agency providers without the resources or knowledge to do their own billing; or
  3. Larger agency providers that want to outsource their billing to a trusted and reliable source.
Our service options include:

Basic Billing Service

  • Unlimited billing for 1 or more consumers on a weekly, biweekly or monthly basis.
  • Billing for I/O Waiver, Level 1 Waiver, Supported Living or any other similar billing.
  • Review of ODDD Error Reports.
  • Assistance with payment issues where applicable.
  • Transmission of billing files where applicable.
  • Monthly report to help you keep track of your claims history:
  • Claims Listing Report: including consumer, service, rate, date transmitted, etc.
  • Payment Reports: for ODDD claims, a complete listing of all paid claims.
  • Error Reports: for ODDD claims, a detailed listing of all errors

Agency Claims Management Service

  • Download of payment files where applicable.
  • Posting paid claims in our billing software.
  • Reconciliation of claims paid vs. claims billed.
  • Error review, resolution, and reporting.
  • Utilization Reporting.
  • Aging Reports.
  • Semi-Annual Review meetings.

Requirements for our service include:

Start-up Requirements

  • Contract for Billing Services – Non-binding and can be cancelled at any time. Details our obligation in completing the billing process.
  • PAWS or other authorization document – Must send in new authorization if revised or as old one expires.
  • Deposit or Set-up fee – If services are discontinued, the deposit is refunded, less any balance due on account.

On-Going Billing Requirements

  • Documentation sheets including consumer’s name, dates of service, hours or units worked and code to bill.
  • Documentation sheets may be e-mailed, faxed or mailed.
  • For billing to be transmitted to ODMRDD by the Wednesday 12:00 p.m. deadline, documentation sheets must be received at PSi by 12:00 p.m.on your assigned day. During holiday weeks the deadline is moved up 1 day.

Please contact us for more information on our billing service.